Privacy Policy

Here you will find all information on data protection at NRW.BANK.

Subsidy-related services, such as subsidy programmes

This data protection statement informs about the processing of personal data within the framework of the initiation, provision, management or processing of subsidy-related services, such as subsidy programmes, subsidy products as well as consultations and are guided also by potential and actual users of a subsidy-related service as well as to third parties involved in the subsidy-relevant service, such as collateral providers, authorised representatives, or officers:

  1. Datenschutzhinweise Foerdergeschaeftsbezogene Dienstleistungen EN

    Download the file

Further product-specific data protection statements exist for

  1. Data protection statement subsidy programmes house bank customers
    Download the file
  2. Data protection statement subsidy programmes direct customers
    Download the file
  3. Data protection statement social housing promotion
    Download the file

Event management

This data protection statement informs about the processing of personal data within the framework of event management, for instance in connection with your participation in an event organised by NRW.BANK or the contact with one of our employees.

  1. Data protection statement event management

    Download the file

Provision of information, such as newsletters

These data protection statements inform about provision of information, they are itemised according to wether your declaration of consent reaches us by post or by electronic means.

  1. Electronic declaration of consent provision of information
    Download the file
  2. Postal route declaration of consent provision of information
    Download the file

Privacy policy for our website

NRW.BANK is glad that you are visiting our website and about your interest in the bank and our products. NRW.BANK is sensitive to your privacy issues and compliance with all applicable data protection regulations is very important to us. The collecting, processing and usage of personal data within our website is subject to the data protection standards of the European Community and in particular to the regulations of the German Data Protection law. This notice applies to all information collected or submitted on our website.
NRW.BANK is sensitive to your privacy issues.

 

Technical Data

While using our website, our servers save information which is necessary for technical and regulatory reasons: the name of the Internet Service Provider, the website from which access to our websites is requested and those of our websites which are used including the date and the duration of the access.

 

Personal Data

Personal data means data which relates to a living individual who can be identified ("Personal Data"). Your Personal Data will only be saved if you decide to provide us with this information in an active manner - for example, in order to get access to an access-code protected Site. Personal Data, such as your name, area of business, business address, e-mail address, etc., must be collected in order to register you and/ or your organization for access to the password protected portions of our site, and to ensure that you have the necessary qualifications to enter such protected portions of the site. In this case we save your personal user ID, the sites you have visited and the duration of your stay.
Personal Data will only be processed for the purposes for which it has been collected. This information will not be distributed to anyone outside NRW.BANK'. However, we may disclose information about our customer(s) if requested or ordered to do so in the course of a legal or regulatory proceeding.

 

Contact data

If you contact us via one of the offered possibilities (such as a contact form) we will save your information to be able to process and respond to your request. Without your consent we will not transfer your information to a third party.

 

Statistical data recording

To optimize the content of our web pages and our other advertising activities, we collect anonymized statistical data. This includes data such as the page of origin, the computer and browser type, the pages of nrwbank.de you visited as well as the date and time of your visit. Anonymized IP addresses are saved temporarily to the extent and for the duration this is required for technical reasons. They are not used for any other purpose whatsoever. This data is exclusively used for internal purposes. It is not possible to draw conclusions to your person from evaluating or saving this information.

Statistical data is primarily recorded by two service providers, Etracker GmbH and Doubleclick/Google Inc. You may contact these companies at any time to object to your data being recorded and saved with immediate effect. To do so electronically, you may use the following links:

Etracker GmbH: www.etracker.de/privacy

Doubleclick/Google Inc.: www.google.com/settings/ads

 

Cookies

In order to make your visit on our website as convenient as possible we use different kinds of cookies. A "cookie" is a tiny data file that a website can send to your browser in order to steer the online connection to our servers.

Permanent cookies (e.g. cookies which will persist beyond your current session) are used if the language is changed during the session and following your acceptance of the Access and Use Agreement for NRW.BANK's secure web area.

Within our protected areas we use a session cookie, which will terminate the session after a defined inactive time and which will be deleted after the termination.

 

Security

To protect your Personal Data NRW.BANK uses state-of-the-art technical and organizational security measures. Our employees are bound to the rules of confidentiality and privacy which are common practice in credit institutions.

 

Social-Media-Plugins

This website uses Facebook Social Plugins of Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). Information on all Facebook-Plugins can be found at
https://developers.facebook.com/docs/plugins/
The plugin establishes a direct connection between your browser and the Facebook-servers. We dont have any influence on the nature and the extent of data the plugin transfers to servers of Facebook Inc. The plugin informs Facebook Inc. about your visit of our website. In this case it is possible that your IP-address will be saved. In case you are logged on to your Facebook account whilst using this website, the mentioned information will be connected to this account. If you use the plugin's functions, such as "share" or "like", related information will be transferred to Facebook as well. If you seek to prevent the latter you should log out of your Facebook account prior to visiting this website.

Furthermore this website uses "+1" of Google Plus of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you use a website containing the "+1"-button, a direct connection between your browser and Google-servers will be established. We dont have any influence on the nature and the extent of data the plugin transfers to servers of Google Inc. By clicking the "+1"-button whilst being logged in to Google + you share the contents of the website on your public profile. Personal data will, according to Google Inc., only be collected in case you click the "+1"-button. Amongst other information the IP-address of users who are logged on to Google will be saved. If you seek Google Inc. from saving those data und connecting it to your Google account you should log out of your Facebook account prior to visiting this website. Information on the "+1"-button can be found here: https://developers.google.com/+/web/buttons-policy.

Furthermore this website uses Twitter-buttons by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you use a website containing these buttons, a direct connection between your browser and Twitter-servers will be established. We dont have any influence on the nature and the extent of data the plugin transfers to servers of Twitter. According to Twitter Inc. merely your IP-address will be collected and saved. Information on the treatment of personal data by Twitter can be found here: https://twitter.com/privacy.

Name of the responsible person pursuant to Article 4 (7) DSGVO

You can query, change or delete your stored data at this address at any time.


NRW.BANK
Kavalleriestraße 22
40213 Düsseldorf

E-mail: presse@nrwbank.de

Contact the Data Protection Officer

Stephan Wirth

  • Data Protection Officer
  • IT/Organisation/Interne Dienste

If you have any questions regarding the handling of your personal data at NRW.BANK, please do not hesitate to contact our Data Protection Officer Stephan Wirth:

Phone number: +49 211 91741-6609 E-Mail: datenschutz@nrwbank.de

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